Request a Visit

How to

Contact us

If you have any questions, please get in touch.

Customer Service – 0800 021 7826 (Lines open Monday-Friday 8am-5pm)
Business – 01772 838 301 (Lines open Monday-Thursday 8am-5pm, Friday 8am-1.15pm)

Email Us

For all enquiries please send us an email to contactus@plumbs.co.uk and we will get back to you as soon as possible.

Customer service charter

Right treatment

  • Listen and try to understand your circumstances.
  • Be helpful, polite and treat you fairly and with respect.
  • Do what we say we will do.

Keeping you informed

  • Keep you updated with the progress of your order or enquiry.
  • Tell you what will happen next and by when.

Getting it right

  • Apologise and put it right if we make a mistake.
  • Use your feedback to improve how we do things.
  • Explain things clearly if the outcome is not what you’d hoped for.

Plumbs Ltd
Brookhouse Mill,
Old Lancaster Lane
Preston, Lancashire
PR1 7PZ

Customer service - 01772 838 363

Business - 01772 838 301

Home visit - 0800 021 7826

What to expect

After completing this form

1. RECEIVE FREE ADVICE FROM YOUR CONSULTANT

2. CHOOSE FROM 800 QUALITY FABRICS

3. FREE NO OBLIGATION QUOTE

4. MEASURED TO FIT BY EXPERTS

5. HANDMADE & FITTED FOR YOU







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    Your Samples

    Thank you for showing interest in our Plumbs fabrics. If you would like to receive a free sample of the fabrics listed, please complete the form below. Please note: Only 5 sample requests per customer.